Hattons 'Vetail' Video Calls
Tuesday, April 14 2020
by Jack Morgan
Hattons 'Vetail' is a brand new, free video calling system whereby you can book a 20 minute appointment with one of our product experts to talk through any model railway topics or items that you have questions about.
A camera is not necessary on your end and you can simply converse with our experts to ask any and all questions that come to mind.
With many of us now needing to self isolate, Vetail is the perfect method to keep involved with the hobby and get the answers to your questions face to face, without needing to leave your home!
How it Works
Select a suitable date and time for your appointment. (Please note all appointments are 20 minutes long).
Fill in your contact details and the pre-appointment questionnaire regarding the items you want to see/talk about.
Before your appointment time you will be sent a link to join the video call at the appropriate time.
When your appointment is due, click the link you were sent and join the video call.
After your appointment we’ll send you a follow-up email with details of everything that was covered so you can refer back to it if necessary.
Please see our FAQ page for any questions - or ask us in the comments below!
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