The delivery charge is dependent on the total weight and size of your parcel. The weight (without packaging) of items is shown in your shopping cart (except for items which are not yet in stock).
To see estimated delivery costs, add the items to your cart and proceed through the checkout process. Before you are asked for any payment, you will be given a list of the different delivery options that are available to the country you wish to ship your order to.
UK Delivery Options
No guarantee of same day dispatch, we aim to send parcels within 48 hours of payment being taken. If you would like a particular service only, please let us know using the 'Delivery Note' section when placing your order.
£2.75 - Royal Mail Tracked 48. This service is tracked and delivered in 2 - 3 working days. This service is only available for orders which include 1 model road, tram or air vehicle (bus, lorry, plane) under 600mm in length.
£4.00 - DPD - Next day by 17:30. Next working day with tracking. No guarantee on same day dispatch. Includes SMS alert if you have provided us with your mobile phone number.
£4.00 - Royal Mail Tracked 24. No guarantee of same day despatch. (Includes BFPO).
£7.00 - DPD 2 Day. Two day with tracking. No guarantee of same day despatch. Includes SMS alert if you have provided us with your mobile phone number.
£14.00 - DPD 2 Day. Two day with tracking. No guarantee of same day despatch. Includes SMS alert if you provide us with your mobile phone number. Outlying areas (Scottish Highlands & Offshore Islands, Isle of Scilly, Isle of Man and Channel Islands).
Same-Day Dispatch (Weekends Excluded)
Orders placed before 4PM (UK Time) Monday - Friday qualify for Same-Day Dispatch. Orders placed after 4PM are not guaranteed to leave us on the same day of orders being placed but will leave us no later than the next working day.
For any orders to outlying areas in the UK could incur a delay of up to 2 days.
If you would like a particular service only, please let us know using the 'Delivery Note' section when placing your order.
£7.00 - DPD - Next Day by 17:30. Next day service. Place your order by 4PM Monday - Friday for same day despatch (UK Mainland only).
£9.00 - DPD by noon. Next Day by noon. Place before 4PM Monday - Friday for same day despatch (UK mainland only).
£9.00 - Royal Mail Special Delivery by 1pm. Place before 4PM Monday - Friday for same day despatch. Items must weigh under 2kg when packed.
(Please note that if you have chosen a Digital Fitting service with your order, we cannot guarantee same-day dispatch. However, it will be sent on a next day service once the fitting has been completed.)
Any orders placed with total item value over £175 at despatch qualify for free delivery. (UK mainland Only. Excludes outlying areas including Scottish Highlands and Offshore islands, Isle of Man, Isle of Scilly, and Channel Islands)
£0.00 - Royal Mail Tracked 48. Free delivery for orders valued over £175 at despatch. No guarantee of same day despatch.
£0.00 - DPD. Free delivery for orders valued over £175 at despatch.
Click & Collect
You can place a "Click & Collect" order with us, for pick up at one of our new lockers situated at 17 Montague Road, Widnes, WA8 8FZ. Find out more about our new Click & Collect process, HERE
We require a £4.00 deposit for this service, which will be refunded on your card after you collect your order.
Click & Collect orders are usually ready for collection within 24 hours. You will receive a booking email when your order is ready to collect.
When you come to collect your order, please bring with you the code from your booking email. This is required to access the keysafe and open your locker.
International Postage Rates
International parcels are dispatched by Royal Mail, Interlink or DHL. Customers not living in EU countries can deduct 1/6th VAT (Value Added Tax) from the total price of the goods. This excludes printed materials like catalogues which are exempt from VAT.
Please note that we are unable to send any liquids overseas due to security risks.
All overseas shipping options are cost based on the weight and value of the goods ordered. The Royal Mail standard Airmail service does not have tracking number or signature requirement. Signed for Airmail services are typically £3.50 extra per parcel, tracking is only available while the parcel is in the UK and a signature will be required upon delivery. Please note in the event we cannot ship your parcel using the service you have chosen, we will contact you and let you know.
To see delivery cost estimates, add the items to your cart, proceed through our checkout pages and you will be given a list of the different pricing and delivery options available for the country you want your parcel shipped to. You do not have to complete the order, or transfer any payment to be able to see this information.
BFPO - £4.00 flat postage rate. Surcharge may apply if order is more than 2kg and is not possible to split into smaller parcels.
ROW - Charged at cost and value of goods.
In the event you do not receive your parcel within 20 working days if you are an EU customer, or 25 working days after dispatch outside of the EU, please contact us on +44.151 733 3655 or firstname.lastname@example.org.