Meet the Staff
This page is designed to further improve our customer-staff relationship. Each member of our team would like their own little space by way of introduction and to explain what they take pride in doing at Hattons Model Railways.
A page such as this would not feel quite right without the introduction of this man. Norman Hatton founded the business way back in 1946, and passed away in late August 2005 at the grand old age of 87. Norman worked nearly full time in the shop right up until his 86th year, sharing his experiences with the younger members of staff and our regular customers
Norman had a razor sharp brain and business sense unfaltering since his younger days! Our picture shows him packing orders in the old shop a few years ago. Whilst modelling the very same shop coat he bought brand new with his coupons for opening day.
ex Managing Director
Keith Hatton was born in 1959, and died, aged 48, during September 2008. At the time of his death, Keith had been responsible for Hattons emergence as the leading independent retailer, in the sector which we operate in.
He is missed by all the staff and customers who came into contact with him during his reign as the leader of our firm, and it will be some time before we adjust to his loss. We would like to thank all those who have supported us during the difficult time following his death, and appreciate the kind emails and letters of condolence we have received.
Keith was a unique and dynamic man, who led from the front. His knowledge and experience were undoubted, as was the commitment which he gave to the firm, for over 30 years.
Christine Hatton is the owner and Chair of Hattons Model Railways. She has worked for the firm for over 20 years, and many of our customers will have been served and assisted by her.
Following the death of her brother Keith, in 2008, Christine has stepped up to the mantle, to take over the reins of running the firm. She has a great deal to contend with, given the size of our firm, the number of products we stock (approx 6000), the number of staff we have (57 as of Nov 08), and the number of places where we advertise (16 magazine titles and 4 websites).
Christine is determined for the growth and development of the business to continue in the manner it had done, before the death of her father Norman, and brother Keith. We accept that this will be a difficult task, but are determined that it will provide the best tribute to Norman and Keiths memory.
Richard works with the Retail, Warehouse & Office leaders, to help take charge of the long-term direction of the firm. He was a customer of ours until the age of 13, then rejoined us in 1999 to help develop our online commerce systems. After a spell away, he returned in October 2003 to take general charge of the firms development
Lesley joined us in 2004, and worked in our packing department whilst studying at University.
After a short time away she rejoined us in 2008 working in our warehouse, spending 4 years as Warehouse Manager, she is now our Operations Manager, in charge of both our Logistics and Services teams.
Graeme Hogg has been working in Hattons since January 2003 and is the man in charge of advert production and various other matters.
We’re glad to have his rough and calloused hands back at the Hattons IT command centre where he deals with complex computer problems with cold and calculated efficiency.
Strategy and Business Support Manager
Logisitcs Assistant Manager
If you need a job doing, you can always rely on Robbie. He was working so fast today he had to be chased around the stock room in order to grab this rare picture opportunity! Robbies mum had to dig out his birth certificate in order to get him into secondary school, after his Mach 3 went blunt.
Bozena has worked for us since 2013. Bozena is a bit of a fitness fanatic and spends a lot of time in the gym, and on outdoor fitness pursuits. When she isn't training herself, she enjoys training dogs, as well as doing nails in her free time.
Gareth lists his hobbies as including walking, therefore he will gets lots of practise whilst collecting all the items for your orders!
Gary came to the company late in 2014. You can usually find him joking around with other staff members in the warehouse but outside of work he is a keen football fan and loves to fix cars in his spare time.
Ian joined us in September 2015 to help us despatch the many parcels in our warehouse.
Peter seems to thrive on hard work and always appears to be doing more than one job at one time usually everyone elses. Bearing this in mind there is never a sign of a grumble when we ask him for help. Peter too is a keen athlete but with a gammy leg. Finally a tip for all you fans of the sport of kings. Always back any other Gee Gee than Peters tips!
Ewelina has been with Hatton's since August 2012, she is a keen traveller and loves fast cars! Ewelina is a proud Mum and spends most of her free time with her daughter Victoria.
Margaret joined us in 2011 and can often be found diligently picking orders and ensuring they are picked and dispatched on time.
Kasia has been with us for just over a year now, joining the team back in January 2014. She loves her pets, reading books and is a keen swimmer in her spare time.
Renata is always so focussed on her work that she sometimes doesn’t realise being spoken to. It's no surprise that she sometimes needs to wind down with her love of painting nature scenes.
Honorata is a recent addition to the team, joining us in March 2015. Outside of work she loves to play basketball.
Richard is a recent addition to the team. Outside of work he is a keen motorcyclist.
Andrew has been with us since September 2013 and when not in work can be found 'testing' the local pubs facilities! He finds them to his satisfaction.
Mariusz has been with us since January 2014 and can usually be found in our warehouse isles with a smile on his face. Mariusz is a big film fan and also loves cars.
Services Assistant Manager
Andy joined the company in 2014 and is the third of the Mylett Clan to take up residence in our Smithdown Road shop. Andy is our resident DCC fitting expert and can often be found with a soldering iron in one hand, and his 'I love golf' cup in the other. Three guesses as to what he likes to do outside of work?
Dion has joined our preowned Teams and having loved OO gauge rail as a kid, he is enjoying rediscovering all the different stock. He says he would switch to N gauge if he were to rekindle the hobby so I is sure by working here it won’t take him too long. After nearly three years of working overnight shifts, he is finding new things to do with his evenings; he is learning to cook and has embarked on mindfulness meditation classes as well as also using his spare time to write a Graphic Adventure video game, learning to program, create digital art and write music... all at the same time!
I joined the team in December 2015. I have an interest in modelling, as well as travelling and photography.
Helpdesk Assistant Manager
Chelsea joined us at the end of September 2014 fresh from running the security at the Commonwealth Games in Glasgow. She’ll be working on the phones taking your orders here though so won’t get the chance to rugby tackle any potential streakers even though she’s perfectly capable of doing this. At home she is kept busy by “Alfie” her pet shih tzu who looks more like an Ewok.
Store Deputy Team Leader
Emma has been with the team since March 2015. After finishing her degree in Criminology, she spent time exploring such far off lands as South East Asia, Indonesia, New Zealand and Australia. When at home, she enjoys trying new food and is a keen baker. We are all looking forward to some exotic snacks coming our way!
Katie works in our contact centre and when she is not here spends her time baking. We’ve sampled many of her recipes from gingerbread to Candy Corona Cupcakes and it’s always a welcome sight to see her arrive with a box of goodies in the morning. To counteract all the cakes Katie is also a member of the Liverpool Roller Birds. When not skating or baking she enjoys relaxing with some good sci-fi, especially Dr Who, Lord of the Rings and Star Wars.
Graeme has a degree in Sport and Sociology and has been involved in coaching youth football teams locally, most notably at Bolton and Everton (though he supports Liverpool and was very insistent that this fact features in his biog). He is a big music fan and loves going to festivals during the summer. His favourite being “Tomorrowland” in Belgium.
Vicky has joined our Store Team and has a love of travelling and red wine, having visited places such as Sweden to see the Northern Lights, Machu Pichu and Bernina Express through Swiss Alps. She is also joining our expanding group of Liverpool FC fans. If she isn’t travelling or going to see Liverpool FC play, she will be at home cooking Thai food and Tapas.
Tom joined our contact centre team in March 2015. He’s been an N gauge modeller for many years and even managed to take his layout to University with him. He spends most of his free time out cycling when the weather nice or playing video games when it’s not so nice. Needless to say he sees more of the computer thanks to our great British weather.
Christine was raised in the Rhineland region of Germany and, having studied German and English, became a German teacher. In her spare time, Christine likes learning languages, practicing her ukulele and travelling to new places.
Preferring planes to trains, Christine loves travelling Europe. She came to Liverpool in 2008 and enjoyed the Capital of Culture celebrations so much that she decided to stay (meeting someone special may have also played a part). She still can’t take to the Beatles though.
Our resident linguist of Las Regiones de España, Sophie has just completed her degree in - you guessed it - Spanish. Having spent a year living in Madrid and travelling around Spain, Sophie is fluent in Spanish, Catalan and Basque. In her spare time, she plays guitar but - trust us - it’s her perfect scouse accent that will be music to your ears.
Alan Brown has been with Hatton's since 2005.
David is our Retail Specialist and patiently answers our every question about railways and modelling, which are often prefaced by a loud cry of ‘DAVE!’ David has a passion for aircraft and railways, and works hard preserving locos as a volunteer in the diesel department of the East Lancashire Railway. He is also a keen modeller, specialising in 1/72nd, 1/48th and 1/35th scale Military vehicles, aircraft and figures. David also finds time for his love of history, and actively takes part in WWII re-enactments as a German ‘Fallschirmjager’ or paratrooper. What David doesn’t know about modelling isn’t worth knowing but luckily he shares his expertise, as well as updates about his recent projects, on his blog at davemodelblog.blogspot.com.
Dave Martin joined the Hattons team in 2013 and is involved in company development & product commissions. Dave is involved in both model and full size railways, with a fondness for the BR Blue era although his knowledge extends broadly across anything with steel wheels. Originally from Manchester, Dave is now well adapted to the Liverpool way of life, but he's yet to take a ferry across the Mersey or become a fan of the Beatles.
Stuart has joined our Preowned Team and can be found sashaying around the items as he qualified as a Ballroom & Latin Teacher in 2003. When he isn’t dancing he has visited a lot of Lower Egypt & Petra in Jordan and enjoys Egyptology. His other past-times include snooker & pool as well as eating most ALL foods.
John joined our products team in 2009. Before working at Hattons, John managed a hobby store for 18 years and also had his own retail franchise for a number of years.
John is responsible for maintaining the display in our shop and when not doing this he can be found sharing his vast railway knowledge with customers and other members of staff.
John is a keen railway modeller and has a small layout based on a Freightliner diesel depot. He is a member of the Merseyside Model Railway Society and recently acted as floor manager for an exhibition.
In his spare time John enjoys activities such as walking, driving and watching most sports.
John can often be found on our front counter helping our customers and making sure everything is ship-shape in store. It's usually John's fault that we run out of milk from offering cups of tea to so many customers! John has previously worked in banking and schools, and now broadens his model railway knowledge on a daily basis.
Product Support Team
Bryan has a keen interest in Railways and buses, and was a regular face in the shop before he joined us on the other side of the counter! Bryan has a large modern image layout at home, with more DMU's and EMU's than anyone really needs. Wiring point motors, signals and lamps has been how Bryan has spent many evening recently. We have no idea where Bryan also keeps his collection of over 300+ die-cast buses, varying from Corgi to Creative Master. He is also interested in theatre and performing arts particularly enjoying musicals, and has seen them all at least twice!
Preowned Team Leader
Darren joined us in September 2013 and quickly became very popular by bringing in lots of food from home. Unfortunately not much of this finds its way to our customers due to other members of the team. Darren enjoys cooking and taking his dog for a walk with his family. He's been to South Korea and Mongolia, and handles the daily voyage between Widnes and Liverpool daily.
Preowned Team Assistant
David, originally from Rugeley in Staffordshire, is currently studying for a maths degree in Liverpool but in his spare time he is a keen writer and collect wargaming miniatures. His love or railways was kindled by his grandfather and by watching a lot of Thomas the Tank Engine as a child. He also enjoys long walks, video games and superhero movies.
Preowned Team Assistant
Born in Cumbria and raised by shepherds, Morgan is yet another of our musically talented contingent. He can play guitar, 5-string banjo, mandolin and drums. He’s also a vintage comedy fan, enjoying the Marx brothers and Laurel & Hardy in particular. Morgan is keen reader with his favourite genre being detective fiction. We’ve detected that he’s an all round top bloke.
Natalie moved to Liverpool from Morecambe to complete her English degree. She started working for Hattons in October 2014 after deciding not to return to the bright lights of Morecambe. She is interested in anything to do with food but is a particular fan of cheese. A keen baker Natalie is always willing to bring her latest recipes to the shop for everyone to enjoy.
James has been with Hatton's since December 2013 and deals with all of our accounts and invoices. He is a keen football fan and spends his time outside of work watching football and spending time with his three children.